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SHYFT - Refund Policy

At Shyft, we strive to provide high-quality services and ensure customer satisfaction. However, we understand that sometimes a purchase may not meet your expectations. Our refund policy is designed to make the process smooth and transparent.

Eligibility for Refund

We offer refunds for purchases made on Shyft within 3 days of the transaction date. Refunds will be credited back to the original payment method used at the time of purchase. Please note that refunds are handled on a case-by-case basis, and we hold the final decision on whether a refund will be processed. We process refunds only if you are facing a genuine problem due to our error/fault/actions.

How to Request a Refund

To initiate a refund request, please reach out to our Dashboard Support or discord and provide the following details:
  • Your API key
  • The email associated with your purchase
  • A brief explanation of the reason for your refund request
You can also contact us directly via email at support@shyft.to for assistance. Our support team will review your request and guide you through the next steps to ensure a seamless process.

Refund Processing Time

Once we receive your refund request, we will process it promptly. Please allow up to 7 days for the refund to be completed and reflected in your payment account.

Need Assistance?

If you have any questions regarding our refund policy or require further support, please reach out to our support via dashboard support,discord or , email us at support@shyft.to. Our team is available to assist you with any concerns.

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